Legal

Money Back Policy

Last Revised: Dec 18, 2023

Introduction

At EcoCrafted Finds, we are dedicated to ensuring customer satisfaction across our diverse range of products, including those offered through affiliate marketing, dropshipping, and direct e-commerce. This Money Back Policy outlines our returns and refunds process.

Return Eligibility

  • Direct E-Commerce Purchases: Products purchased directly from EcoCrafted Finds can be returned within 30 days of the purchase date, provided they are in their original condition.
  • Dropshipping Items: Returns for dropshipped items will be subject to the return policy of the respective supplier.
  • Affiliate Products: For products purchased through affiliate links, returns and refunds are managed by the affiliate partner, and customers should refer to their return policies.

Process for Returns

  • Direct Purchases: Contact our customer service team with your order details to initiate a return.
  • Dropshipping and Affiliate Products: Follow the return instructions provided on the respective third-party or affiliate partner’s website.

Refunds

  • Refund Approval: Each return will be inspected upon receipt, and refunds will be processed based on the condition and type of product.
  • Refund Processing: Approved refunds for direct purchases will be processed back to the original payment method within a certain number of days.

Exchanges

  • Direct Purchases: Exchanges are subject to product availability. Defective or damaged products can be exchanged for the same item.
  • Dropshipping and Affiliate Products: Exchanges for these items are subject to the policies of the respective suppliers or affiliate partners.

Contact Us

  • For more information about our Money Back Policy, please contact us here
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